This Privacy Policy explains how Great Lakes Medical DME ("we," "us," "our") collects, uses and protects information when you visit greatlakesmedicaldme.com or contact us through it.
Information we collect
When you submit a form on this site — such as a quote request, contact form, provider account request, patient inquiry or leasing inquiry — we collect the information you choose to provide, which may include your name, email address, phone number, organization, the products you are interested in and your message. We also record the page from which the form was submitted.
Like most websites, we may automatically receive technical information such as browser type, device type, pages visited and general usage data through cookies and similar technologies.
How we use information
- To respond to your request, prepare quotes and follow up on inquiries.
- To supply equipment and coordinate with you or your provider where applicable.
- To operate, maintain and improve this website.
- To comply with legal obligations.
No sale of personal data
We do not sell, rent or trade your personal information. We share information only with service providers who help us operate the website and our business, under obligations to protect it, or when required by law.
Health information
Please do not include detailed medical history in website forms. If we supply equipment on a provider order, any protected health information is handled in accordance with applicable law.
Cookies and analytics
We may use cookies and analytics tools to understand site traffic and improve your experience. You can accept or decline non-essential cookies using the banner on this site. See our Cookie Policy for details.
Third-party video embeds
Instructional videos on this site may be embedded from third-party platforms such as Vimeo or YouTube. When you play an embedded video, those platforms may set their own cookies and collect information according to their own privacy policies.
Data retention
We keep form submissions only as long as needed to respond to you, maintain business records and meet legal requirements, after which they are deleted or anonymized.
Your rights
Depending on where you live, you may have the right to request access to, correction of, or deletion of your personal information, or to opt out of certain uses. To make a request, contact us using the details below. We will respond within a reasonable time.
Security
We use reasonable administrative and technical safeguards to protect the information we collect. No method of transmission over the internet is completely secure.
Changes to this policy
We may update this policy from time to time. Changes take effect when posted on this page.
Contact us
Great Lakes Medical DME · Email: info@greatlakesmedicaldme.com · Phone: 888-468-5001 · Hours: 9:00 AM – 5:00 PM